VIP DISCLAIMER: VIP Package details are subject to change without notice at any time. NO REFUNDS or EXCHANGES; all sales are final. All package elements will be rendered invalid if resold. The information and name listed at checkout will be the name on file with your VIP package. VIP details will be sent to the email address listed at purchase approximately 2-3 days prior to the event. If you have any questions regarding your VIP package order, please email our customer service team at support@granted.co. TICKET EVENT INFORMATION: - This event is UPSTAIRS - This event is 17+ - All sales final, NO refunds or exchanges, events are rain or shine. - Door times are subject to change without notice. - Tickets purchased at box office will be inclusive of fees. - Once you’ve purchased, you will receive an order confirmation email from See Tickets on behalf of ‘Beat Kitchen’ or 'Subterranean' with your eTicket(s) attached. *IMPORTANT: If you do not see your order confirmation in your inbox, make sure to check your junk/spam folder. If you still do not see your order confirmation or have any other technical ticketing-related issues with your order, click here to access the See Tickets help center. We take pride in creating a space where everyone feels welcome and safe, and we strive to provide accommodations for all guests to the best of our ability. While we commit to doing everything in our power to accommodate when given advanced notice, there is no elevator or ramp available to our upstairs ballroom. Guests who require accessibility accommodations should contact us at info@subt.net. Staff can provide assistance when possible. If you have tickets to an upcoming event and require special accommodations, or have questions, please contact info@subt.net at least one week prior to the event. More information can be found here on our FAQ page.