The Head And The Heart Official Site Phosphorescent Official Site Please do not attend this event if you have a diagnosis of coronavirus, have been in contact with a confirmed case in the last 5 days or have been told to quarantine/isolate within the last 5 days. Also, do not attend if you are showing symptoms of a new cough, a new onset of shortness of breath, or had a fever within the last 48 hours. Smoking and vaping is not allowed inside of Cain's Ballroom. Advance tickets have an 8 ticket limit and Mezzanine tickets have a 4 ticket limit. This is per person, address, credit card, email, etc... Orders over this limit may have any or all of their orders refunded without notice.