IMPORTANT INFORMATION We’re excited to welcome you to El Rey Theatre! Here is important information to help you plan your visit. Enjoy the show! BOX OFFICE, LINEUP & TICKETING INFORMATION The box office will open at 3pm PT on the day of show. Once the box office opens at 3pm PT you may lineup to receive your numbered wristband between 3 and 7:15 pm; your wristband number is predetermined by your ticket type and the date + time you purchased your ticket. You will find out your wristband number when you pick it up. Wristband numbers are prioritized in the following way: (1) - Ticket type (in order of priority): VIP, Quick Pass, General Admission (2) - Order date and time Camping and lining up prior to 3pm PT on the day of show (Oct. 14th) is prohibited if you choose to not lineup prior to the show, no wristband pickup is needed. Doors are scheduled to open at 7:15pm PT. No ins & outs once in the venue. You can access your tickets on the AXS mobile app: 1. Download the AXS Mobile App if you haven't already. 2. Open the app and sign in to see your tickets. 3. Show the Tickets in the app at the door and get them scanned to enter. Enjoy the show! 4. If you have not received your tickets yet, please visit the AXS help center. LINEUP & TICKETING FAQS (1) Does my order number correlate to my wristband number? No. Your wristband number is based off of your ticket type and the date + time you ordered. You will only be able to find out this information when you receive your wristband at the box office beginning at 3pm PT on October 14th. (2) If my order doesn't all have the same ticket type, will we all still have wristband numbers that are close to each other? No. If, for example, you have 1 VIP ticket and 3 GA tickets in your order, the VIP ticket will get a higher priority wristband number. For purchasers that have different ticket types in the same order, your wristbands will be based off of ticket type first, therefore the wristband numbers will not be next to each other. (3) Can my friends and I enter at the same time even if we have a different ticket type or ordered at different times? Yes, but only after the last wristband number in your group is allowed to go into the venue (i.e if you have wristband number 4 and your friend has wristband number 41, you may both enter with wristband 41.) (4) If I purchased my ticket from a 3rd party seller (i.e., Stubhub, Seatgeek, etc.,) or I was transferred tickets, how will my wristband number be prioritized? Wristbands will be be based on the original purchase order. (5) Are VIP and GA separated into different sections once inside the venue? Only if you bought a VIP table on our balcony will you be allowed to access our balcony. Otherwise, VIP and GA will not be separated on the floor. If you bought a VIP ticket, you will receive a separate email about VIP package information. (6) Can I still purchase a VIP table on the balcony? No. The show is completely sold out. DIRECTIONS AND PARKING El Rey Theatre is located on Wilshire Blvd in between La Brea Ave and Fairfax Ave in the Miracle Mile area. Our exact cross streets are Burnside and Dunsmuir. Our address is 5515 Wilshire Blvd, Los Angeles, CA 90036. While there is metered parking and garages nearby, there is no official El Rey Parking. We highly encourage our patrons to use ride share services like Lyft or Uber due to the residential nature of our location. PROHIBITED ITEMS Wonder what you can and can't bring to the show? Click here to see a list of prohibited items.