No refunds or exchanges. Children age 3 and older require a ticket. A child under the age of 3 is considered a lap child and does not require a ticket. Doors open 2 hours prior to the show time. Seating begins 1 hour prior to the show time. All shows are rain or shine. For directions, dining, parking, or carpool information, please visit www.mountainwinery.com. For information on how to purchase VIP season tickets including suites and box seats visit https://www.mountainwinery.com/vip-seating/